Data Protection

pohlmann services thanks you for visiting our website and for your interest in our company.

Protecting your personal data is important to us. We want you to feel safe and comfortable when visiting our website.

For this reason, this privacy policy informs you which personal data we process when you visit our website and which rights you have. Please read the following carefully.

Personal data is all information relating to an identified or identifiable natural person. This includes, for example, your name, address and contact details or your e-mail address. Processing means any operation performed on personal data, whether automated or not, such as collecting, recording, storing, using, disclosing, restricting, erasing or destroying it.

A data subject is any identified or identifiable natural person whose personal data is processed by the controller. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data. The term user covers all categories of data subjects, including our business partners and other visitors to our website.

For the terms used, we also refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Privacy Policy

1. Controller within the meaning of data protection law

pohlmann services / Hartwig Pohlmann
Schirmerstr. 46
40211 Düsseldorf, Germany

Phone: +49 211 862 860 50
E-mail:

2. Data Protection Officer

If you have questions about the processing of your personal data, you can contact the owner of pohlmann services directly. He is also available for requests for information, applications or complaints:

3.1. Your visit to our website

When you visit our website, your browser transmits certain data to our web server for technical reasons. This includes the following data (so-called server log files): IP address; date and time of the request; time zone difference from Greenwich Mean Time (GMT); content of the request (specific page); operating system and HTTP status code; amount of data transferred; website from which the request originates (“referrer URL”); browser, language and version of the browser software.

3.1.1. Legal basis, purpose of processing and storage period

Storing this data in log files is necessary to ensure the operation of the website. It also serves to optimise the website and to ensure the security of our IT systems. We collect this data on the basis of our legitimate interest within the meaning of Art. 6(1)(f) GDPR, in order to display our website and ensure its security. For security reasons, information in log files is stored for a maximum of seven days and then deleted. Data whose further retention is necessary for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

3.1.2. Right to object and right to erasure

Collecting the data to provide the website and storing it in log files is technically essential for the operation of the website. Consequently, users have no right to object.

3.2. Contacting us

You can contact us by e-mail or by phone. If you contact us by e-mail, the personal data transmitted with the message (e.g. name, e-mail address and content of the message) is processed. If you contact us by phone, the data you provide during the call is processed for the purpose of handling your enquiry.

3.2.1. Recipients of the data

The data transmitted to us is processed by the departments internally responsible for the respective business transaction.

3.2.2. Legal basis, purpose of processing and storage period

The processing of this personal data serves to handle your enquiry. If you contact us, we process your details to handle the enquiry in accordance with Art. 6(1)(b) GDPR. We delete personal data when it is no longer required for the purposes for which it was collected; for contact data, this is the case when the respective conversation with the user has ended.

3.2.3. Right to object and right to erasure

You have the right to withdraw your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. Please send such a withdrawal to . All personal data stored in the course of the contact will then be deleted.

3.3. Cookies

This website does not use cookies. We do not set any cookies — neither technically necessary cookies nor cookies for analysis, tracking or audience measurement. Our audience measurement (see section 6) works entirely without cookies. A cookie consent banner is therefore not required.

3.4. Customer data: scope, purpose and legal basis of processing

pohlmann services collects, processes and uses customers’ personal data only to the extent that it is necessary for establishing, shaping the content of or amending the legal relationship (inventory data). The legal basis is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

The customer data collected is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

4. Data security

We take technical, contractual and organisational measures to ensure data security in line with the state of the art. In this way we ensure that data protection laws, in particular the GDPR, are complied with and that the data we process is protected against destruction, loss, alteration and unauthorised access. These security measures include the encrypted transmission of data between your browser and our servers (SSL/TLS). All information you send us is stored and processed on servers within the European Union.

5. Disclosure of data to third parties

We do not pass on your personal data to third parties for advertising, tracking or commercial purposes. Data is disclosed only where this is necessary to perform a contract concluded with you (Art. 6(1)(b) GDPR); where we are legally obliged to disclose it (Art. 6(1)(c) GDPR); or within the framework of commissioned processing pursuant to Art. 28 GDPR by service providers carefully selected by us and bound by contract.

Processors

The technical infrastructure of this website and the audience measurement (see section 6) are operated on our behalf by ADVIGA AB, Fluxerum 2, S-577 99 Pauliström, Sweden. ADVIGA AB is a processor within the meaning of Art. 28 GDPR; a data processing agreement is in place with it. The servers are located in data centres within the European Union. No data is transferred to third countries outside the EU/EEA.

6. Audience measurement with Umami Analytics

To statistically evaluate visitor behaviour on this website, we use the self-hosted open-source software Umami Analytics. Umami runs on a server operated on our behalf by ADVIGA AB within the European Union (Helsinki, Finland); no data is transferred to third countries. A data processing agreement pursuant to Art. 28 GDPR is in place with ADVIGA AB. Umami is designed to be privacy-friendly: no cookies are set; no personal data is collected; IP addresses are used solely to generate anonymous, daily-changing visitor hashes and are not stored; there is no cross-device or cross-site tracking.

We only record aggregated information about the use of this website, such as pages visited, time on site, approximate country of origin, browser used, and device and operating system type. The legal basis for this processing is Art. 6(1)(f) GDPR (our legitimate interest in the statistically sound optimisation of our online offering). Since no cookies are set and no personal data is stored, consent under section 25 TDDDG or the ePrivacy Directive is not required. Further information on Umami can be found at umami.is.

7. Third-party services

We do not use any third-party services on our pages (e.g. Google Analytics, Google Fonts, Google Maps, YouTube embeds, social media plug-ins). All content is delivered directly from the server operated for us.

8. Protection of minors

Consent to the processing of personal data can only be given by an adult. For information society services, a child’s consent is permissible pursuant to Art. 8 GDPR from the age of sixteen.

9. Your rights

Where we process personal data relating to you, you are a data subject within the meaning of the GDPR and you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR)
10. Changes to this privacy policy

We reserve the right to adapt this privacy policy to a changed legal situation or to changes in the service or in the data processing. This applies, however, only to declarations on data processing. Where users’ consent is required or where components of this privacy policy contain provisions of the contractual relationship with users, changes will only be made with the users’ consent. Please check the content of this privacy policy regularly.

© 2026 pohlmann services | ADVIGA